Refund policy
If you are not satisfied with your purchase, you can return it within 30 days from your delivery day, provided that the item is unworn, unwashed, and devoid of any stains, scuffs, tears, or odors and with original tags on and in “sellable conditions.” Returns are credited to the original form of payment. Unfortunately, we can't accept returns or issue credits after 30 days from delivery. Final sale items are not returnable for cash refund, but may be exchanged for store credit or another size within 30 days. Proof of purchase is required for all returns. If you fail to comply with these directions, we will not be able to accept the return and won't issue a refund.
If you're unsure about clothing size, please check our sizing guide or email us your questions at, info@shope9.com
You can mail the product(s) back to us and we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days. Original shipping charges are not refundable.
Return shipping is up to the buyer. Address the package to:
attn: Returns
Shop E9
7000 Lee St
Arvada, CO 80004
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.